If that doesnt work, try uninstalling it, then click the scan for hardware changes button above the device list to reinstall it. Whether youre using a my passport, my book or even my cloud, wd smartware provides great backup options for your windows computers. Free wd my passport software download download software at updatestar wd smartware is a backup and restore software that, boots with your machine. How to unlock a wd external drive without a password. Wd smartware does not offer a direct download link for mac users but you. A driver update may also improve stability and performance, or may fix issues with games, programs and power management. Wd my passport essential drives with new wd smartware. Once youve done this, try reinstalling the wd backup software. I can find it, but i cant open it and view the files. Western digital my passport essential user manual pdf download.
My passport essential portable hard drive user manual getting started 1 getting started thank you for purchasing this wd product. You can try connecting the hdd to different usb ports including usb 2. Software and firmware downloads wd support support. How to erase wd my passport external hard drive in windows. My passport ultra portable storage usbc cable with usb 3. Wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. Mar 06, 2020 wd smartware does not offer a direct download link for mac users but you can find all software offered for mac on their website under software for mac. So another alternative backup tool will be introduced here. Download wd smartware virtual cd manager at free download 64.
With just one click of our new wd app, all your content is. Once installed, smartware will scan your computer defaults to drive c. If you run into any troubles along the way please let me know. How to back up windows 10 with western digital s my passport. List of all wd firmware and software available for download.
There is a wd ses driver that should get installed when this device is hooked up from windows 10, would be listed below universal serial bus controllers in device manager and only visible when hooked up unless you select under view in the menu and check show hidden devices. Wd drive utilities is the software provided by wd which allows users to register the drive, set drive timer, run diagnostics as well as perform a drive erase. In this class well show you how to setup the software to protect your data and how to recover a lost file should. If you have switched between windows and mac, no writable wd smartware partition found problem will also happen. Windows 10 updates and wd passport software almost every time there is an update in windows 10 it causes some kind of issue with my wd passport software. The wd smartware is a good software for backing up files for your windows vista78.
The software also supports my cloud, wd cloud, my cloud mirror gen2, my cloud mirror, my cloud pr2100, my cloud pr4100, my cloud ex2 ultra, my cloud ex2, my cloud ex4, my cloud ex2100, my cloud. Windows users click here a small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. Free wd my passport software download download wd my. Wd smartware has been tested for viruses, please refer to the tests on the virus tests page. Product marketing manager, matthew bennion, walks you through how to get your windows computer backed up. How to download and install wd software that was on my wd. Dec 08, 2016 wd smartware software for windows 10 not compatible. Ive had my passport essential for several weeks and have since used it without a password. Wd mypassport essential and wd smartware apple community. There is a lot of discussion on the internet about the wd smartware and many say it is a rootkit. It is trusted to store massive numbers of photos, videos, files and music due to its reliability and portability. This software download is currently available as version 2. Download wd smartware virtual cd manager at free download.
Learn how to erase a wd external hard drive with wd drive utilities below. View and download western digital my passport essential user manual online. Windows 10 updates and wd passport software microsoft community. Western digital 500gb my passport essential wdbacy5000asl. Wd my passport essential 500gb, silver sign in to comment. Wd smartware software user manual about the wd smartware software 1 about the wd smartware software wd smartware software is an easytouse backup application that gives you the power to. Updating drivers manually requires some computer skills and patience. But, the passport essential doesnt appear in windows explorer for me to access it. Downloads download software and updates for your wd product. My passport device is a bit old so i cant work out from the wd downloads section if theres a software update or not. How to unlock a wd external drive without a password ccm. I updated the drive firmware online and downloaded the smartware and installed this on the pc but none of the original software is on the hard disk.
Also shown as wd my passport in disk drives in the device manager. In addition, the software lets you customize your backup, set drive security, run diagnostics, manage the power settings and more. However, if i plug it into the tv, it recognizes some or most of the files, so. The western digital 500gb my passport essential portable hard drive features a superspeed usb 3. I had recently seen an advertisement for a western digital my passport. As many people are using wd smartware software, you may find its not working for windows 10.
It can be installed straight from the drive itself, so be careful about formatting it before you use it if. For my book or my passport drives, the wd anywhere, wd smartware backup software or the third party backup tool that you can use. Compatibility can vary, depending on hardware configuration and operating system. The my passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. Western digital drivers download for windows 10, 8, 7, xp. The november update totally corrupted my wd passport and i had to get a new one which thankfully was under warranty. Put your digital life on the stylishly small my passport essential portable hard drive. Wd smartware installer by western digital technologies. Sep 11, 2009 wds new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it easy enough so that anyone can do it, dale pistilli, vice president of. My passport essential wd smartware unlocker wd portable. Could you please specify if the problem with your wd my passport external hdd is only on a windows 10 computer, or if you have troubles accessing the drive from other pcs as well. Wd passport wd my passport is a series of portable external hard drives offered by western digital. Some non essential items may be missing from the box.
How to back up a windows computer with wd smartware. Restoring the wd smartware software and disk image 43. Mar 26, 2012 the western digital my passport essential comes with wd smartware as the backup software. These release notes provide information on the latest updates to the wd smartware software for use with specified western digital external hard. Since the latest os update, both of my my passport usb drives will no longer. Wds new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it easy enough so. The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. The program runs as a virtual cdrom drive on your system.
You may be familiar with wd smartware if you own a western digital external hard drive. That is the reason for the reduced sale price and the reduced warranty. Wd mypassport essential and wd smartware removal more less. Besides, it supports most types of wd hard drives except for new my passport, new my book, and 8tb my. Wd my passport essential wdbaaa5000abl hard drive 500 gb usb 2. Wd my bookpassport essentialelite firmware updater 2. Wd has introduced its smaller, smarter and more secure my passport essential and my passport for mac ultraportable external hard drives featuring wds new wd smartware software and equipped with hardwarebased encryption. New drivers can unlock additional features for a device that may not have been available before. Jul 11, 20 when i plug my wd passport into my computer or any computer it isnt coming up. Wd smartware installer is a program developed by western digital technologies. Apr 17, 2010 i had an apple support person help me set it up so i think its working fine with time machine and i havent done anything to enable the smartware. A faster and easier option is to use the driver update utility for western digital to scan your system for free. The utility tells you which specific drivers are outofdate for all of your devices.
With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share your photos, videos, music, and documents. Download wireless storage my passport wireless workstation wd velociraptor select the product below to download the appropriate software. Wd smartware a control center for your drive that gives you the power to. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. If your my passport appears in there, try rightclicking it and updating drivers. Protect your data automaticallycontinuous backup instantly makes a second copy whenever you add or change a file. Install wd ses device usb drivers official download. Dec 29, 20 wd smartware is one of our favorite pieces of backup software for windows users. Why can i not open my external wd passport hard drive. The aomei backupper is the best free alternative to wd smartware that supports the latest windows 10.
This download is licensed as freeware for the windows 32bit and 64bit operating system on a laptop or desktop pc from backup software without restrictions. When i spoke to wd a few weeks back, they were pretty adamant about erring on the side of total security. Portable hard drive, usb cable, wd smartware software, quick install guide. Wd smartware wd smartware is another great tool for recuperating access to your hard drive. Wd my passport essential wdbacy3200abk hard drive 320 gb. Wd my passport essential wdbacy3200abk hard drive 320 gb usb 3. Easy to use my passport portable storage is ready to use out of the box so you can start. My cloud this answer explains how to install wd apps software in windows 10, 8, 7, wd disk image for windows for my passport drives. Wd smartware software the western digital my passport essential offers the wd smartware software that provides automatic, continuous backup and data retrieve through a visual control center.
Wd my passport not recognized in win 10 windows 10. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. Install wd ses device usb drivers official download you can develop. A small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. Accessing the digital media stored on your wd external hard drives directly from your windows 8 start screen is now easier than ever. How to back up a windows computer with wd smartware youtube. But before you reformat it, please recover important files in advance. But, the passport essential doesnt appear in windows explorer for me. Sep 10, 2009 wd has introduced its smaller, smarter and more secure my passport essential and my passport for mac ultraportable external hard drives featuring wd s new wd smartware software and equipped with hardwarebased encryption. Fix no writable wd smartware partition found and recover data. We designed a smaller, highquality, integrated usb hard drive. How to retrieve files from wd passport efficiently. To be blunt, this color scheme looks like a million bucks.
While it does come in many color options, mine was the silver and white version. Oct 15, 2015 ive had my passport essential for several weeks and have since used it without a password. The my plex program works excellent for viewing movies i have downloaded on my. When i open that, it asks for my password, which i enter. We delete comments that violate our policy, which we encourage you to read.
Assuming there is something malicious with the smartware is there any danger from it just being on the external drive and not activated. Whether youre using a my passport, my book or even my cloud, wd smartware provides. Compatibility may vary, but generally runs on a microsoft windows 10, windows 8 or windows 7 desktop and laptop pc. When i plug my wd passport into my computer or any computer it isnt coming up. My passport essential next generation storage to go. Full solutions to no writable partition found in wd smartware. Perfectly paired with wd backup software and password protection, the my passport drive helps keep your digital lifes. How to back up windows 10 with western digital s my passport ultra. Wd 2tb my passport ultra portable hard drive usbc model wdbc3c0020bblwesn blue black. Two days ago, however, i created a password with the smartware.
Perfectly paired with wd backup software and password protection, the my passport drive helps keep your digital. You may like to buy an external hard drive to back up your files because the internal hard drive space is limited. It comes installed on western digital external hard drives. If the drive has been formatted and the wd smartware 1. Wd my book essentials driver for windows download the drive is the same height as its predecessor 6. May 12, 2011 the wd my passport has always been very stylish yet surprisingly small devices and the all new refreshed version of the essential model is no exception. Western digital enables new smartware software on my book. Western digital my passport essential user manual pdf. Wd smartware virtual cd manager is a virtual cd manager for your wd external drive. My passport ultra portable hard drives feature wd smartware pro backup software that lets you save data to the drive itself or use dropbox to backup to the cloud. The new my passport drives are more than 20 percent smaller than the previous generation my passport. All in all, smartware makes automatic backups simple and painless.
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